Successfully negotiate software & IT services contracts
We are specialists in IT & software service contract negotiation with software vendors, system integrators and cloud hosting providers having conducted dozens of negotiations on behalf of our retail clients. Our experience with vendors such as IBM, SAP, Oracle, AWS, Google, Microsoft, Adobe and Salesforce has been developed over many years with both SaaS and On-Premise contracts.
Our value add however is not just about ensuring your software contract negotiation is conducted with professionalism and the best commercial and legal skills but that we negotiate 100% in your interests at all times. We call this “going to war” for our clients and whilst the negotiation and outcome must be win-win, we mandate that our clients sign up to contracts which:
- Provision the best quality service and best price.
- Prevent the acceptance of standard terms and fees post initial contract term
- Are flexible allowing for the portability of services and software when required
- Offer the right level of SLA’s appropriate to the service or software being procured
- Liabilities and warranties are sensible and not entirely one sided
- Ensures vendors have skin in the game contractually to ensure successful deployment